Policies & Terms

1. Terms of Service

These terms apply to services provided by Rebecca Bean, an individual sole proprietor operating under the public-facing business name Rebecca Bean Consulting ("we," "us," or "our"). By accessing our website, placing an order, or using our services, you agree to these terms.

Services and scope

Services may include website design and development, website hosting, maintenance, business consulting, CRM setup, lead capture, reputation and review management, marketing automation, AI-powered business tools, and related digital services. Deliverables, features, fees, and timelines are those stated on the applicable offer, checkout page, or written agreement.

Customer responsibilities

You agree to provide accurate information, timely feedback, and the content and materials needed for your project. You confirm that you have permission to use materials you provide. Do not submit passwords or sensitive account credentials through website forms or email.

Acceptable use

You may not use our services unlawfully, infringe another person's rights, send unlawful or unsolicited communications, or distribute harmful content. You are responsible for ensuring your business practices and customer communications comply with applicable laws and regulations.

Third-party services

Our services may rely on third-party platforms, hosting providers, payment processors, domain registrars, email or SMS providers, scheduling tools, analytics services, and AI tools. Their availability, terms, and charges are controlled by those providers. Separate third-party fees or usage charges are your responsibility when disclosed.

No guaranteed results

We do not guarantee specific sales, leads, search rankings, revenue, customer responses, or other business outcomes. Results depend on many factors outside our control.

2. Payments, Renewals & Cancellation

Charges and recurring billing

The checkout page displays the applicable one-time fee and subscription price. By completing checkout, you authorize the payment provider to charge your selected payment method for the amounts and schedule disclosed at checkout, including recurring charges where applicable.

Automatic renewal

Subscriptions renew monthly until canceled, unless the checkout page or a written agreement states otherwise. The timing of your first subscription payment is the timing shown during checkout. Please review that schedule before purchasing.

Cancellation

You may request cancellation using the method stated at checkout or by contacting us at [email protected]. Unless applicable law requires otherwise or we agree in writing, cancellation takes effect at the end of the current paid billing period. You remain responsible for charges already incurred and services already provided.

Refunds

Any refund terms shown at checkout or in a written agreement apply. Unless otherwise stated in writing and subject to applicable law, website setup or project fees are generally nonrefundable once work begins, and subscription payments are generally not prorated after a billing period begins. Nothing here limits rights that cannot legally be waived.

3. Website Projects, Hosting & Support

Project timing and revisions

Project timing begins after payment and receipt of required information and materials, unless otherwise agreed. Delays in receiving content, approvals, or feedback may extend delivery dates. Page counts, revisions, support tasks, and included features are determined by the selected offer or written agreement.

Hosting and maintenance

Hosting, maintenance, updates, and support are included only to the extent stated in your selected plan. Requests outside that scope may require an additional quote or fee. Maintenance may temporarily affect website availability.

Ownership and transfer

Ownership of website content, source files, licenses, domains, accounts, and any right to transfer a website must be established in your written project agreement or offer. Third-party software, templates, stock assets, and platform features remain subject to their own license terms. Source files, licenses, and account transfers are not included unless expressly stated.

Customer-provided content

You are responsible for the accuracy, legality, and permissions associated with content and claims you provide, including testimonials, offers, images, and business information. You agree to review the final website and report errors promptly.

Suspension or termination

We may suspend or discontinue services for nonpayment, unlawful use, a material breach of these terms, or circumstances outside our reasonable control. Where practical, we will provide notice and an opportunity to address the issue. Post-cancellation access, export, or transfer assistance depends on the applicable plan and written agreement.

4. SMS Messaging Terms

Program description and sender identification

Rebecca Bean, operating under the public-facing business name Rebecca Bean Consulting, may send text messages to individuals who have provided their phone number and expressly agreed to receive applicable text communications.

Depending on the consent provided, messages may include responses to inquiries, appointment confirmations and reminders, service-related notifications, project updates, customer support communications, and promotional messages or special offers where separate marketing consent has been provided.

Consent to receive messages

By providing your mobile number and affirmatively opting in through an applicable form or other documented consent method, you agree to receive the types of text messages described in that consent request from Rebecca Bean / Rebecca Bean Consulting.

Consent to receive text messages is not a condition of purchasing any product or service. You may contact us without agreeing to receive SMS messages. Providing a phone number alone does not constitute consent to receive text messages.

Message frequency and rates

Message frequency varies based on your interactions with us, the services requested, and the messaging program to which you subscribed. Message and data rates may apply depending on your mobile carrier and service plan.

Opting out of messages

You can opt out of text messages at any time by replying STOP to a message. After we receive your request, you will receive a confirmation message and will no longer receive messages from the applicable messaging program, except for messages permitted to confirm or administer your opt-out.

Getting help

For assistance, reply HELP to a message or contact us at [email protected].

Supported carriers and delivery

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your mobile carrier and other factors outside our control. Carriers may not support all messaging services or features.

Privacy and text messaging

Information collected through SMS opt-in is handled according to the Privacy Policy below. Mobile information and SMS consent will not be shared with third parties or affiliates for their own marketing or promotional purposes.

For more information about how we collect, use, and protect information, please review our Privacy Policy.

5. Privacy Policy

This Privacy Policy describes how Rebecca Bean, operating under the public-facing business name Rebecca Bean Consulting, may collect, use, and share personal information when you visit our website, contact us, purchase services, complete a project form, or opt in to text message communications.

Information we collect

Depending on how you interact with us, information may include your name, business name, email address, phone number, billing or transaction details supplied by the payment processor, project information, messages, SMS consent records, and technical information such as browser or website usage data.

How we use information

We may use information to:

• Respond to inquiries and provide requested or purchased services.
• Process payments, manage subscriptions, and maintain business records.
• Send project updates, service notices, appointment reminders, and support communications.
• Send text messages when you have provided the appropriate consent.
• Protect our website, prevent fraud, and meet legal obligations.
• Understand and improve our website and services where permitted.

How information is shared

We may share information with service providers needed to operate our business, such as website hosting, CRM, form, scheduling, email, payment, analytics, and automation providers. These providers may process information on our behalf to perform services for us. We may also disclose information when required by law or to protect rights and safety.

We do not sell personal information for money. If our use of advertising or analytics technologies constitutes a sale, sharing, or targeted advertising under applicable law, we will provide required notices and choices.

SMS and mobile information privacy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Text messaging originator opt-in data and consent will be used only to administer the messaging program for which you provided consent. It will not be sold, rented, or shared with third parties for their own marketing or promotional purposes.

Retention and security

We retain information for as long as reasonably necessary for the purposes described above, including business, tax, legal, dispute-resolution, and recordkeeping needs. We use reasonable safeguards, but no online transmission or storage system can be guaranteed completely secure.

Your privacy choices

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of personal information, or to opt out of certain uses. Contact us using the details below. We may need to verify your identity before responding.

Children

Our website and services are intended for businesses and adults, not children under 13. We do not knowingly collect personal information online from children under 13.

Changes to this policy

We may update this policy as our services or legal requirements change. We will post the updated version here and revise the "Last updated" date.

6. Cookies & Analytics

Our website or third-party tools may use cookies, pixels, or similar technologies for essential functions, performance measurement, or marketing, depending on the tools enabled on the site. Browser settings may allow you to block some cookies, though parts of the site may not work as intended. If applicable law requires consent or an opt-out mechanism for specific technologies, we will provide it.

7. Contact

For questions about these terms, billing, cancellation, privacy, or text messaging, contact:

Rebecca Bean
Rebecca Bean Consulting
Email: [email protected]

Effective date: November 7, 2026. Last updated: November 7, 2026.